This page describes TabSettle's SMS messaging program, how diners opt in to receive messages, what kinds of messages we send, and how to opt out at any time. This page is provided for transparency to our users and to comply with mobile carrier and regulatory requirements.
1. Who We Are
TabSettle, Inc. is a US-based software platform that provides QR-code-based, real-time collaborative bill-splitting for full-service restaurants. Diners scan a QR code at the table and pay their portion of the check directly from their phone, without downloading an app.
- Website: tabsettle.com
- Address: 18952 MacArthur Blvd, Suite 100, Irvine, CA 92612
- Support: support@tabsettle.com
- Privacy: privacy@tabsettle.com
2. Program Overview
TabSettle operates two separate SMS programs on two separate phone numbers:
2.1 Transactional SMS
Sent from a dedicated transactional number. Used for:
- One-time passcodes (OTP) to verify your phone number and log in to your TabSettle account
- Payment receipts when a diner requests delivery by SMS
- Account security notifications
Transactional SMS is not marketing. You receive these messages because you initiated an action (logging in, paying a check, requesting a receipt). Replying STOP to the transactional number will unsubscribe you from non-essential transactional messages, but core security messages (such as OTP codes you request) will continue.
2.2 Promotional SMS (Marketing)
Sent from a dedicated toll-free marketing number. Used to deliver promotional messages from restaurants you have explicitly subscribed to. Promotional SMS is the subject of the rest of this page.
You are not enrolled in promotional SMS by default. You must affirmatively opt in. See Section 3.
3. How You Opt In
3.1 Where Opt-In Happens
Opt-in occurs at the end of a payment session in the TabSettle web application (pay.tabsettle.com). After you complete payment for your portion of the bill, the restaurant may present an optional offer (for example, a discount on your next visit) in exchange for subscribing to that restaurant's promotional messages.
You can decline the offer by tapping "No thanks, take me to my receipt." Declining does not affect your ability to use TabSettle's payment service. Consent to receive promotional messages is not required to use TabSettle.
3.2 What You See
The opt-in screen presents the following:
Page header: "Get your offer from [RESTAURANT NAME]"
Sub-header: "Create a free TabSettle account to claim your offer."
Required input:
- Phone number
Optional input:
- First name
- Birthday month
Three checkboxes, all unchecked by default:
Checkbox 1 (required):
I agree to TabSettle's Terms of Service and Privacy Policy and to receive an SMS verification code to create my TabSettle account.
Checkbox 2 (required to claim the offer):
Yes, I want to receive recurring promotional SMS messages from [RESTAURANT NAME] at the phone number above, sent via TabSettle. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe from all TabSettle restaurants or HELP for help. Manage individual restaurants at my.tabsettle.com. Consent is not required to use TabSettle's payment service.
Checkbox 3 (optional):
Yes, I want to receive promotional emails from [RESTAURANT NAME] at the email above.
Action button: "Send verification code"
The button remains disabled (grayed out) until the required checkboxes are checked. The user must take an affirmative action (tap the checkbox) to consent. We do not pre-check any consent boxes.
Below the button:
Your phone number and email will be shared with [RESTAURANT NAME] for the purpose of sending you these communications. You can opt out at any time. See our Privacy Policy.
Skip option:
No thanks, take me to my receipt
3.3 Opt-In Flow Screenshots
The following screenshots show the production opt-in interface.
3.4 Consent Record
When a diner opts in, TabSettle records:
- Timestamp of consent
- IP address
- User agent (browser/device)
- Verbatim consent language displayed at the time
- The restaurant subscribed to
- Phone number
- Email (if opted in)
Consent records are stored as an immutable audit log and retained for at least four years from the date of the last status change, in compliance with TCPA requirements.
4. What Messages You Will Receive
After opting in, you will receive promotional messages from the specific restaurant you subscribed to. Messages may include:
- Welcome offers (typically delivered shortly after opt-in)
- Discounts and promotional codes
- Limited-time offers
- Special events or menu launches
All promotional messages identify the sending restaurant by name and include TabSettle as the sending platform. Messages include opt-out instructions.
4.1 Sample Messages
Sample 1 — Welcome offer:
[RESTAURANT NAME] via TabSettle: Thanks for dining with us! Here's 10% off your next visit. Code: ABCD2345 (valid 30 days). View: tabsettle.com/o/ABCD2345 Reply STOP to opt out, HELP for help. Msg&data rates may apply.
Sample 2 — Recurring promotional:
[RESTAURANT NAME] via TabSettle: Tuesday special! 20% off any entree this week. Code: EFGH6789 (valid through Sunday). Details: tabsettle.com/o/EFGH6789 Reply STOP to opt out. Msg&data rates may apply.
5. Message Frequency
Message frequency varies by restaurant and promotional cadence. You may receive messages from each restaurant you have subscribed to. If you are subscribed to multiple restaurants, you will receive messages from each of them independently.
You can review your active subscriptions and unsubscribe from individual restaurants at any time at my.tabsettle.com.
6. How to Opt Out
6.1 Opt Out of All TabSettle Promotional Messages
Reply STOP or END to any promotional message from the TabSettle marketing number. This will unsubscribe you from all promotional messages from all restaurants on the TabSettle platform.
After you opt out, you will receive one final confirmation message. You will not receive further promotional messages unless you opt back in.
6.2 Opt Out of an Individual Restaurant Only
To unsubscribe from one restaurant but remain subscribed to others, visit your TabSettle account dashboard at my.tabsettle.com and manage your subscriptions individually.
6.3 Other Opt-Out Methods
- Email support@tabsettle.com with your opt-out request
- Email privacy@tabsettle.com for full account deletion
Opt-out requests are processed in real time.
7. Help
Reply HELP to any promotional message to receive support contact information. The HELP auto-response reads:
TabSettle: For help, email support@tabsettle.com or visit my.tabsettle.com to manage your messaging preferences. Reply STOP to opt out.
You can also contact support directly:
- Email: support@tabsettle.com
- Phone: (213) 808-9228
8. Cost
TabSettle does not charge you to receive these messages. Standard message and data rates from your mobile carrier may apply. Check with your carrier for details.
9. Carriers
The TabSettle SMS messaging program is supported on all major US carriers including AT&T, Verizon, T-Mobile, Sprint, US Cellular, and others. Carriers are not liable for delayed or undelivered messages.
10. Privacy and Data Sharing
When you opt in to receive promotional messages from a restaurant, the following information is shared with that restaurant for the purpose of sending those messages:
- Your phone number (if SMS opt-in)
- Your email address (if email opt-in)
- Your first name (if provided)
- The date of your opt-in and the consent text you agreed to
- Your visit history at that restaurant only
- Your birthday month (if provided)
Mobile information shared at opt-in is used only to deliver promotional messages from the specific restaurant you subscribed to, through TabSettle's sending infrastructure. We do not sell or transfer mobile information to unaffiliated third parties for their own marketing purposes.
For full details on what we collect, how we use it, and your privacy rights, see our Privacy Policy.
11. Terms and Privacy
12. Contact
TabSettle, Inc.
18952 MacArthur Blvd, Suite 100
Irvine, CA 92612
- General support: support@tabsettle.com
- Privacy and data requests: privacy@tabsettle.com
